CATE Help Desk

{"xsrfToken":"b13a628fbb7b9546c087716199b91736bdf48093_lout","branding":{"id":"13","key":"cate","name":"CATE Help Desk","portalBaseUrl":"/servicedesk/customer/portal/13","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/13/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#010a06","headerLinkHoverBGColor":"#010a06","headerBadgeColor":"#010a06"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"NHED Help Desk","sharedPortalName":"NHED Help Desk","userInitialAnnouncementHeader":"Welcome to the NHED Help Desk. To submit a request, please select the correct department below. ","translations":{"en-US":{"helpCenterTitle":"NHED Help Desk","sharedPortalName":"NHED Help Desk","announcementHeader":"Welcome to the NHED Help Desk. To submit a request, please select the correct department below. ","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3b413b","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"13","key":"cate","projectId":10072,"serviceDeskId":13,"name":"CATE Help Desk","description":"<p>This Help Desk is for questions and support related to NH Career and Technical Education Centers.</p>","portalBaseUrl":"/servicedesk/customer/portal/13","reqTypes":[{"id":"168","name":"Errors, Warnings, and Anomalies","descriptionHtml":"","callToAction":"Errors, Warnings, and Anomalies","introHtml":"<p>Use this link if you're receiving a validation error/warning after your submission reaches the work queue, or if you have a question about an Anomaly Report.</p>","icon":10458,"iconUrl":"https://nhdoepm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[46],"key":""},{"id":"167","name":"Formatting errors/uploading issues","descriptionHtml":"","callToAction":"Formatting errors/uploading issues","introHtml":"<p>Use this link to request help with formatting and submission errors.</p>","icon":10458,"iconUrl":"https://nhdoepm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[46],"key":""},{"id":"169","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"<p>Use this link to request help with miscellaneous items.</p>","icon":10458,"iconUrl":"https://nhdoepm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[46],"key":""}],"reqGroups":[{"id":46,"name":"CATE Issue"}],"orderMapping":{"46":[167,168,169]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5d10b7c9-40e5-3e58-ae56-f22f62299d77","appLinkName":"System Confluence","appLinkUrl":"https://nhdoepm.atlassian.net/wiki","spaceKey":"CATE","spaceName":"CATE Help Desk","spaceUrl":"https://nhdoepm.atlassian.net/wiki/spaces/CATE","isServer":false},"labels":[],"projectKey":"CATE","serviceDeskId":13,"kbLinkDomainURLs":["https://nhdoepm.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":13,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CATE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGRkMzk1MC02ZDBmLTQ0YzgtOGMxYi0xNTQzNWU2NzBiZDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA3MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDY5MDc1NTksIm5iZiI6MTc0NjkwNjM1OX0._CNGmDUV46jGDE0oKzfQGAwvqQWAuR2XHDj9X0ILyfA","targetCollection":"upload-project-10072","endpointUrl":"https://api.media.atlassian.com","clientId":"20dd3950-6d0f-44c8-8c1b-15435e670bd2","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"NHED Help Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://nhdoepm.atlassian.net/wiki","kbLinkDomainURLs":["https://nhdoepm.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nhdoepm","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b13a628fbb7b9546c087716199b91736bdf48093_lout","baseUrl":"https://nhdoepm.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nhdoepm.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"20dd3950-6d0f-44c8-8c1b-15435e670bd2","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"edb99c9d10e8463f918f95facb353672","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}