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Please confirm on your bank/credit card account that you have not been charged and begin your submission again in 24 hours. If you have been charged and do not see a pending application/endorsement, or have been charged more than once, please submit a Help Desk request here.</p>","icon":10484,"iconUrl":"https://nhdoepm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[30],"key":""},{"id":"81","name":"Portfolio/Oral Board","descriptionHtml":"<p>Do not submit personally identifiable information such as Social Security numbers, date of birth, and password information.</p>","callToAction":"Portfolio/Oral Board","introHtml":"","icon":10505,"iconUrl":"https://nhdoepm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[26],"key":""},{"id":"113","name":"Pre-application consult","descriptionHtml":"<p>Use this request to schedule a phone consult regarding help with a pre-application inquiry. 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Please expect the scheduling process may take up to 5 business days.</p>","icon":10466,"iconUrl":"https://nhdoepm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[35],"key":""},{"id":"109","name":"Problem?","descriptionHtml":"","callToAction":"Problem?","introHtml":"<p>Let us know how we can provide excellent customer service.</p>","icon":10489,"iconUrl":"https://nhdoepm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10489","groups":[32],"key":""},{"id":"179","name":"Professional Development Master Plan submission","descriptionHtml":"<p>Do not submit personally identifiable information such as Social Security numbers, date of birth, and password information.</p>","callToAction":"Professional Development Master Plan submission","introHtml":"<p>Support for NH employers with a Professional Development Master 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We are here to assist with your Credentialing inquiries.","userLanguageMessageWiki":"<p>We process requests in the order received by subject. Due to the time of year and volume, responses may take up to several days.</p>\n<p>If the Help Desk finds an article for you that answers your inquiry, please scroll to the bottom of the article and give it a thumbs up! This will help us improve our Knowledge Base.</p>\n<p>To review our Help documentation and see our Important Announcements, you can also use this link: <a href=\"https://nhdoepm.atlassian.net/wiki/spaces/CHD/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Credentialing Knowledge Base</a></p>","defaultLanguageHeader":"Welcome! We are here to assist with your Credentialing inquiries.","defaultLanguageMessage":"We process requests in the order received by subject. 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