Credentialing Help Desk Knowledge Base
Welcome!
In our continuing efforts to provide accurate and timely customer service, the Bureau of Credentialing is excited to introduce our new Knowledge Base. All of the information previously linked on our website is located within the Knowledge Base, with improved functionality and search features. We will continue to add help articles for your most common inquiries.
Important Announcements
Stay current on new information from our office.
Licensure in NH
New to NH? Or new to Education?
Returning to NH? Or returning to Education?
Current NH Educator?
Paraeducator, School Nurse or Educational Interpreter/Transliterator?
Resources for Employers and IHE’s
General Resources and Other Requests
General Resources
(above link includes rules, schools in NH, technical advisories, teacher loan forgiveness, accredited postsecondary institutions)
- Application Processing Information
- Critical Shortage List
- EIS - Educator Information System FAQ
- Fee Schedule
- Foreign Transcript/Credential Evaluation Information
- IHE Out of State Approved Educator Preparation Program Licensure Disclosure
- Important Announcements
- myNHDOE: Create or Access your account
- NC-SARA
- Newsletters
- Payment Troubleshooting
- Terminology Transitions
- Upload/Download documents and print e-credentials
Other Requests
- Additional Contacts
- Change your name on your credential or in EIS
- Contact Us
- In Process of Licensure Authorization (IPLA)
- Military and NH Servicemembers, Veterans and Spouses Expedited Review
- One-Year Certificate of Eligibility
- Provide Professional Development to NH license holders
- Upgrade to an Experienced Educator License (EEL)
- Verification of a Credential Request
Navigate the Knowledge Base
Use available features to find what you need (search, browse by topic, and index).
Credentialing Help Desk Requests
We’re here to assist!
Submit and track all of your Help Desk requests in one place.
Create a request without creating a Help Desk account using your email address.